Essential
$29 per seat/mo
Fin AI Agent usage priced separately from $0.99 per outcome
- Includes Fin AI Agent
- Customer support for individuals, startups, and small businesses
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
- Public help center
Usage pricing
- Fin AI Agent from $0.99 per outcome
Advanced
$85 per seat/mo
Fin AI Agent usage priced separately from $0.99 per outcome
- Includes Fin AI Agent
- Multiple team inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual Help Center
- Includes 20 free Lite seats
Usage pricing
- Fin AI Agent from $0.99 per outcome
Expert
$132 per seat/mo
Fin AI Agent usage priced separately from $0.99 per outcome
- Includes Fin AI Agent
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand Messenger / Help Center
- Includes 50 free Lite seats
Usage pricing
- Fin AI Agent from $0.99 per outcome
Fin AI Agent (with existing helpdesk)
From $0.99 per Fin outcome
No seats required; minimum monthly commitment applies (e.g. 50 outcomes)
- Use Fin with current helpdesk including Salesforce
- No seat costs
- No setup, integration, or platform fees
- Answers email, live chat, phone and more
- Customizable tone & answer length
- Hands off to agents in preferred Inbox
Usage pricing
- $0.99 per Fin outcome
Pro Add-on
$99 /mo
- Includes Operator
- Analysis of 1,000 conversations/month
- 2,000 credits per month
Usage pricing
- $0.01 per additional credit beyond included
Copilot Add-on
$35 per agent/mo
Also available at $29 per agent/mo billed annually
- Personal AI assistant in the inbox
- Free use in 10 Copilot and 10 AI Auto-translation conversations per agent/mo
Proactive Support Plus Add-on
$99 /mo
- 500 messages included
- Product Tours, Surveys, In-app messages, Mobile Push, Carousels
Usage pricing
- Additional messages charged per unit