Intercom Fin Pricing 2026: Plans, Limits, and Changes

Essential plan

$19 per seat/mo, billed annually

Monthly billing price is $19 per seat/mo

Messenger live chat
Shared inbox and ticketing system
Pre-built reports
Public help center
Basic automation

Usage pricing

$0.99 per Fin outcome

Advanced plan

$85 per seat/mo, billed annually

Monthly billing price is $85 per seat/mo

Every Essential feature
Workflow automation builder
Multiple team Inboxes
Round robin assignment
Private and multilingual Help Center
Includes 20 free Lite seats

Usage pricing

$0.99 per Fin outcome

Expert plan

$132 per seat/mo, billed annually

Monthly billing price is $132 per seat/mo

Every Advanced feature
SSO & identity management
HIPAA support
Service level agreements (SLAs)
Multibrand Messenger / Help Center
Includes 50 free Lite seats

Usage pricing

$0.99 per Fin outcome

Fin AI Agent

$0.99 per Fin outcome

Minimum commitments apply; requires at least one seat from Essential, Advanced, or Expert plan

Answers email, live chat, phone and more
Customizable tone & answer length
Takes action on external systems
Hands off to agents in preferred Inbox

Intercom Fin pricing changes

History before weekly tracking started is reconstructed from monthly Internet Archive captures of the pricing page, starting Jan 5, 2026.

Oct 4, 2026Price downEssential plan: $29 per seat/mo, billed annually to $19 per seat/mo, billed annually (-34%).

Oct 4, 2026Usage pricingEssential plan: $0.99 per Fin resolution replaced by $0.99 per Fin outcome.

Oct 4, 2026Usage pricingAdvanced plan: $0.99 per Fin resolution replaced by $0.99 per Fin outcome.

Oct 4, 2026Usage pricingExpert plan: $0.99 per Fin resolution replaced by $0.99 per Fin outcome.

Sep 26, 2026Package changedEssential plan: Basic automation was added to the Essential plan.

Intercom Fin vs. other AI in work apps

Product	Pricing model	Lowest paid plan	Highest listed plan
Intercom Fin	Seat plus usage	Fin AI Agent: $0.99 per Fin outcome	Expert plan: $132 per seat/mo, billed annually
Google Workspace	Per seat	Business Starter: $7 per user / month, 1 year commitment	Business Plus: $22 per user / month, 1 year commitment
Agentforce	Seat plus usage	Conversations: $2 USD/Per conversation	Agentforce Max Editions: from $550 user / month
Notion	Per seat	Plus: $10 per member / month	Business: $20 per member / month
Slack	Per seat	Pro: $7.25 USD per user / month billed annually	Business+: $15 USD per user / month billed annually
Rovo	Seat plus usage	Rovo Dev Standard: $20 per developer per month	-
Zendesk	Per seat	Zendesk AI Agents Automated Resolution: $50 agent/month paid yearly	Suite Professional: $115 agent/month paid yearly

From each vendor's latest verified pricing page. Units differ between products, so compare what each plan includes, not only the number.

Intercom Fin pricing FAQ

How much does Intercom Fin cost?

Intercom Fin lists 4 plans: Essential plan at $19 per seat/mo, billed annually; Advanced plan at $85 per seat/mo, billed annually; Expert plan at $132 per seat/mo, billed annually; Fin AI Agent at $0.99 per Fin outcome. Prices as published on Intercom's pricing page, last verified Oct 11, 2026.

Has Intercom Fin pricing changed?

Yes. 5 changes recorded. The most recent, on Oct 4, 2026: Essential plan: $29 per seat/mo, billed annually to $19 per seat/mo, billed annually (-34%).

How is Intercom Fin pricing tracked here?

RevExOS reads Intercom's public pricing page every week, extracts each plan's price, unit and inclusions, and records any difference from the previous check as a dated change. Promotional and introductory prices are noted separately from the regular price.

Intercom Fin pricing

Essential plan

Advanced plan

Expert plan

Fin AI Agent

Intercom Fin price history

Intercom Fin pricing changes

Intercom Fin vs. other AI in work apps

Intercom Fin pricing FAQ

How much does Intercom Fin cost?

Has Intercom Fin pricing changed?

How is Intercom Fin pricing tracked here?

More AI in work apps pricing