Support Team
$19 agent/month paid yearly
Price shown is for annual billing; monthly billing available at a higher rate.
- Email and ticketing system
- Ticket routing
- Prebuilt analytics dashboards
- Pre-written responses
- Customer context
- Automations and triggers
Suite Team
$55 agent/month paid yearly
Price shown is for annual billing; monthly billing available at a higher rate.
- All Support Team features
- AI Agents
- Knowledge Base
- Action Builder
- Omnichannel routing
- Messaging and live chat
Suite Professional
$115 agent/month paid yearly
Price shown is for annual billing; monthly billing available at a higher rate.
- All Suite Team features
- Admin Copilot
- App Builder
- Writing Tools
- Quick Reports
- Skills-based routing
Suite Enterprise + Copilot
Contact Sales
- All Suite Professional features
- Intelligent Triage
- Auto Assist
- Generative AI for Voice
- Approval workflows
- Sandbox environment
Copilot Add-on
$50 agent/month paid yearly
Price shown is for annual billing; monthly billing available at a higher rate.
- Unlimited access to proactive AI assistant
- Auto assist, suggestions, and writing tools
- Intelligent triage and pre-built reporting
- Proactive service workflow recommendations
Workforce Engagement Bundle Add-on
$50 agent/month paid yearly
Price shown is for annual billing; monthly billing available at a higher rate.
- AI-infused tools for staffing, scheduling, and performance management
- Quality assurance and coaching
- Productivity and job satisfaction improvements
Contact Center Add-on
$83 agent/month paid yearly
Price shown is for annual billing; monthly billing available at a higher rate.
- AI-powered contact center solution
- Streamlined complex workflows
- Unified customer data
- Seamless customer experiences at scale