AI Agent That Reads Your CRM and ERP and Recommends Next Actions

A scheduled AI agent pulls opportunities and activity from the CRM and orders, invoices and payment status from the ERP, compares progress against the monthly target, and posts prioritized, specific recommendations to Slack.

AI Agent That Reads Your CRM and ERP and Recommends Next Actions
Before
  • ×CRM reports pulled by hand
  • ×The ERP checked separately for open orders and unpaid invoices
  • ×Contacts and past interactions cross-referenced manually
  • ×Skipped entirely on busy weeks
After
  • ✓A scheduled AI agent reads the CRM and the ERP
  • ✓Deals to push for the monthly target identified
  • ✓Accounts with overdue invoices or stalled orders flagged
  • ✓A brief with named contacts posted to Slack

Stack

n8nOpenAI APIAirtableCRMERPSlack

How It Works

1

Pull CRM and ERP data on schedule

The agent reads opportunities, contacts and activity from the CRM, and orders, invoices and payments from the ERP.

2

Compare against target

Current pipeline and booked revenue are measured against the monthly target to find the gap.

3

Reason over what matters

The agent picks the opportunities, contacts and at-risk accounts that matter most for closing that gap.

4

Post an actionable brief

Recommendations, named contacts, overdue follow-ups and accounts with unpaid invoices post to Slack.

Results

Scheduled

no manual report pulling

CRM + ERP

pipeline and cash in one view

Slack-native

delivery, no dashboard to check

The Workflows

The agent

  • ✓Reads CRM and ERP data through tools instead of exports
  • ✓Runs on a schedule, so the brief never depends on someone remembering
  • ✓Pulls from several systems through their APIs
The AI agent with CRM lookups as tools: opportunities, accounts, contacts and interactions.
The AI agent with CRM lookups as tools: opportunities, accounts, contacts and interactions.
Pulling data from several systems through their APIs before the agent reasons over it.
Pulling data from several systems through their APIs before the agent reasons over it.

The Slack brief

  • ✓The gap to target in plain numbers
  • ✓Named contacts and next steps, not generic advice
  • ✓Account-level advice for individual opportunities
The brief in Slack: the gap to target and the opportunities that can close it.
The brief in Slack: the gap to target and the opportunities that can close it.
Key recommendations, with named contacts and deadlines.
Key recommendations, with named contacts and deadlines.
Account-level advice for a single opportunity.
Account-level advice for a single opportunity.

FAQ

Which systems does it read?+

Airtable as the CRM in this build, plus ERP data for orders, invoices and payments. Any CRM or ERP with an API can be connected.

How often does it run?+

On a schedule, typically daily or weekly, and posts straight to Slack.

Does it change any records?+

No. It reads data and posts recommendations. Actions stay with the team.